The three shields of DCE
You can reach the Instructional Technology team at

Urgent assistance:

make an appointment:

email your questions:

Canvas course site requests, including set-up or copy

Canvas instructions:
help docs

Course Site Requests
 Make an Appointment Button

Instructor support

support for students is provided by Academic Technology
students can email: 
or call the help desk at 617-998-8571

Get Help

Our aim is to help you seamlessly implement technology that enhances the teaching and learning experience on course websites.

We can help demystify technology and consult with you on usability and design. Implementing the technology you use to deliver your course can become an all together satisfying experience.

A course website is a space where students engage not only with the course material, but with you. By making Canvas a comfortable, central meeting spot for you and your students, we create a platform.


One-on-one appointments with ITG staff are conducted in-person or via web conference.
Schedule an appointment to receive assistance to:

  • copy content from a prior iSite or Canvas course
  • set up grading schemes and exams
  • troubleshoot issues
  • receive custom design services

Treat yourself to on-demand training

2- and 3-minute screen casts explain how to use many of the rich features available in Canvas.
Use the index to the Canvas Instructor's Guide to quickly find answers to FAQs.
Canvas guides are also available for download.